Privacy Policy
At L’vvyome, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal Details : Name, email address, phone number, billing/shipping address.
- Payment Information : Processed securely via Razorpay. We do not store or have access to your complete payment card details.
- Order Information : Purchase history, product preferences, and order-related communications.
- Cookies & Analytics : To improve website performance, enhance user experience, and analyze traffic through tools like Google Analytics or Facebook Pixel.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate updates regarding your purchase, delivery, or support requests.
- Personalize your shopping experience.
- Send promotional offers, newsletters, or updates (only if you consent).
- Improve our products, website design, and services.
3. Behavioral Advertising
We may use your data for personalized or behavioral advertising, which helps us show you ads relevant to your interests.
This may include:
- Displaying tailored ads on Google, Facebook, Instagram, or other platforms based on your browsing activity on our website.
- Using cookies, pixels, or similar technologies to track how you interact with our site and measure ad performance.
You can opt out of personalized advertising by adjusting your ad settings:
- Google Ads Settings
- Facebook Ad Preferences
- Or by clearing your browser cookies.
We do not share personally identifiable information with advertisers; all data used for advertising is anonymized or aggregated.
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information.
However, we may share limited data with:
- Payment Gateways (Razorpay) for secure payment processing.
- Logistics Partners for order delivery.
- Service Providers assisting with hosting, analytics, marketing, or advertising — all bound by confidentiality agreements.
- Legal Authorities if required by law or to protect our rights.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes described above or as required by law. You may request deletion of your personal data by contacting us.
6. Cookies
Our website uses cookies to recognize your preferences, track visits, and improve your experience. You can choose to disable cookies through your browser settings; however, some features may not function properly.
7. Data Security
We use SSL encryption and secure servers to protect your data. All online transactions are processed via Razorpay, which follows industry-standard security protocols.
8. Your Rights
You have the right to:
- Access or correct your personal data.
- Withdraw consent for marketing or advertising communications.
- Request deletion of your data.
To exercise these rights, please email us at CustomerService@Lvvyome.com
9. Third-Party Links
Our website may contain links to other sites. L’vvyome is not responsible for the privacy practices or content of such third-party websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
11. Contact Us
For any questions or concerns about this Privacy Policy, please contact: CustomerService@Lvvyome.com
